mobile

I have an issue with my LG G2 after Lollipop upgrade.

When the upgrade finished, phone continuously gave "Unfortunately, Process com.android.phone has stopped unexpectedly" error. I tried deleting phone.apk data through setting>apps, but as it made no difference I finally had to do a factory reset. After that I transfered my media from PC using PC Suite, but I found out all my memos are deleted. Trying to use "restore" function in PC Suite made no difference.

Is there any way I can access my memos in the backup files? I found their folder, but it's full of .enc files which I cannot open.

Or, because I regulary synced all the data with google account, to access them there?

Thank you.