mobile

Hello,

Wondering if any body else has been experiencing this and has come across a solution. When I put the S6 Edge on the charging pad (new one that came with the phone at Best Buy) it either works without issue 25% of the time, or the phone will say wireless charging paused after about 30 seconds and then the charging pad will flash 75% of the time. I am being sure to place the phone centered on the pad and on its back. Sometimes it will happen so many times in a row that I try unplugging the pad and restarting the phone and then it works, but I do not want to have to do this every time.