[Q] No service on T-Mobile US. topic
Hey everyone. Thanks for taking the time to read this post and sorry for my formatting if it seems like a wall of text.
I recently purchased a OPO. I have T-Mobile so when I got the phone, I assumed it would work with no issues. I bought it used so when I got it, it was recently factory reset. After running through the set up, I could connect to WiFi, etc. but could not make any calls. The phone told me that I had to turn off Airplane mode which was already turned off. I figured maybe it was stuck so I did a few different things such as turning airplane on, restarting, then off, restarting, etc. I figured maybe it was a CM11 issue as I have read other people having a similar issue. I upgraded to CM12, still have the issue. Went to T-Mobile, got a new SIM, still no go. I hit that *#*# number combo for the phone info and I see that it says GSM service: RADIO OFF, Network Type: Unknown. If I try to click the button that says "Turn On Radio", nothing happens. I've attached a bunch of screenshots, maybe you guys will understand what is going on since I am not the smartest person in the world on these devices.
Not sure if it matters but I am located in US. Philadelphia, PA.
I recently purchased a OPO. I have T-Mobile so when I got the phone, I assumed it would work with no issues. I bought it used so when I got it, it was recently factory reset. After running through the set up, I could connect to WiFi, etc. but could not make any calls. The phone told me that I had to turn off Airplane mode which was already turned off. I figured maybe it was stuck so I did a few different things such as turning airplane on, restarting, then off, restarting, etc. I figured maybe it was a CM11 issue as I have read other people having a similar issue. I upgraded to CM12, still have the issue. Went to T-Mobile, got a new SIM, still no go. I hit that *#*# number combo for the phone info and I see that it says GSM service: RADIO OFF, Network Type: Unknown. If I try to click the button that says "Turn On Radio", nothing happens. I've attached a bunch of screenshots, maybe you guys will understand what is going on since I am not the smartest person in the world on these devices.
Not sure if it matters but I am located in US. Philadelphia, PA.
xda-developers
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