mobile

Guys,

so i've done some searching to no avail so i'm desperately asking for some help so i can fix my pregnant's wife cell phone (she really needs it)

I rooted her LG G2 (ATT) some time back. I never installed any recovery or custom ROM. She received an update software notification and I told her not to accept. Well coincidently later on in the day her phone stopped working (she states she did press software update button).

He phone is bricked and boots only to the LG G2 logo and she gets a boot certification error and phone turns off (but i think screen still off).

Attempting to do a hard reset did not work, i got the same LG screen with same error

I decided to flash back to stock, i understand the process and have done this before on my LG G3.

Only problem is when i try to go into download mode and plug USB into phone I get pop up messages on my laptop asking me to format local disk h: I notice that every time I attempt to go into download mode and plug the phone in, i get a bunch of local drives that pop up. I tried formatting out of desperation, but it told me disk was protected.

No idea wha'ts going on. Anyone know why i get a bunch of local drive disks instead of my phone going into download mode when i plug into my laptop?

I greatly appreciate the help, i've been at this for 3 hrs and i'm frustrated.