mobile

I don't know if this was the right sub-forum to ask this in, if not, please move it.

Using Textra and contact pics won't appear on the Active Display screen when holding down to read the notification. I've been going back and forth with Textra developers for the last 2 weeks for a fix and they just gave up on trying to fix it. They sent me 5 test updates to install to try to fix this notification problem with their app, but no matter what they did, contact pictures just will not show up on the AD screen like it does with FB or another texting app like Hangouts and what some people tell me, EvolveSMS.

I really don't want to get rid of Textra, because other than this, it's a great app. Does anyone know of THE fix for this problem for texting apps? What other texting app developers did for the one you're using where contact pics show up on AD? There has to be some common piece of code that needs to be implemented that texting apps it does work for used, I don't know, something I can tell them to do. Anyone here an app developer...or...know someone that made a texting app where this works? Someone told me to ask the EvolveSMS team what they did and if they can help out Textra, but I don't know how to word me asking them to help out their competition, why would anyone agree to that? Y'know?

I don't know, any help- a picture of your AD screen with contact pics with the app name you use, information if you're a developer, if you know something about this whole deal, if you could get information to convey to Textra, anything. Thanks.