Verizon Users How did you get HD Voice if phone came from Google or Motorola topic

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4 calls to Verizon and I am denied having my phone added to either device database for HD voice option. I bought from Google Play Store in Nov 2014. I need to add HD voice option so I can use VoLTE. Four support people filled out a form to have my device added to VZW database and then the option can be added. When trying to add now it fails said unknown device ID.

Motorola supplied me with device ID starts with 35. Verizon refuses to add any device since their Nexus all start with 99 for device ID. Anyone have this battle of issue with Verizon and find a fix?

My next thought is could I use another person Nexus that was Verizon and has the right 99 ID call back to have the feather added and then sway my sim back somewhat like some us did back when we got these phones?

Help

xda-developers


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