mobile

I've had my N6 for a week and a half now; when I ordered it, I requested a Nano SIM from Verizon. It took longer than I expected for the new SIM to arrive, so I decided to just cut down my existing Micro SIM. Did that, installed into the N6, up and running no problem.

The Nano SIM finally showed up, and I swapped it in thinking there'd be no issue. Unfortunately when I start it up, I get a notification to "Sign into network", and when I open that, I receive a screen that says "Cannot Activate Your Device". I talked to VZW on their chat and then on the phone; the tech on the phone was asking for the IMEI which I provided, he said their system did not recognize the number and he'd have to submit a request to have it added to the database, which would take 24-48 hours, and that I could swap in my old SIM in the meantime. No problem, until I switched my old SIM back in and it doesn't work anymore either....

Any suggestions?