[Q] WiFi but no mobile topic

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Hoping for some knowledgeable assistance here because FreedomPop has been no help. Two issues, probably related:
  • I have the SPH-720T 0A3 activated with FreedomPop but it only works over WiFi. I can't connect over 3G/LTE.

  • I get the Sprint Hands Free Activation on bootup and whenever I try to update Profile and PRL.

I'm rooted and have TWRP. I've tried a couple of ROMs, but they had the same behavior, so I reverted back to stock. I tried changing to CDMA mode and that brings up the 3G icon, but still no data access. It boots up with no APN checked and without the FreedomPop APN; I added the FP APN, but it doesn't help and disappears on reboot. I tried changing MDN and MSID to my FP phone number, but that also hasn't helped and they revert back on reboot. Mobile data is on.

I would appreciate any help on figuring out what exactly the problem is and whether I can fix it or if there is something I can go to FreedomPop or Sprint with and tell them what needs to be done. I'm new to all this but don't mind learning or following directions.

Many thanks.




xda-developers


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