[Q] Unable to restore the backup.ab file! Need helps!!! topic
Hi guys,
I have just rooted my HTC One M7, which previously upgraded to Lollipop 5.0.2.
However, the problem turns out when I tried to restore my backup.ab file (around 600 MB) and it said "restoration ended" as soon as "com.android.providers.contacts" appeared so I couldn't back up any of my data.
I tried to unroot and used RUU to flash my HTC back to stock, but the same thing happened and I couldn't process my backup through the "com.android.provider.contacts". Searched forums and internet but there is no clear and feasible solution for this.
Could anyone help me to save my data since I don't want to lose my contacts and photos in the file (the games are not so important). Please help, thank you very much in advance.
I have just rooted my HTC One M7, which previously upgraded to Lollipop 5.0.2.
However, the problem turns out when I tried to restore my backup.ab file (around 600 MB) and it said "restoration ended" as soon as "com.android.providers.contacts" appeared so I couldn't back up any of my data.
I tried to unroot and used RUU to flash my HTC back to stock, but the same thing happened and I couldn't process my backup through the "com.android.provider.contacts". Searched forums and internet but there is no clear and feasible solution for this.
Could anyone help me to save my data since I don't want to lose my contacts and photos in the file (the games are not so important). Please help, thank you very much in advance.
xda-developers
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