[Q] Help with new to me Sensation 4G topic

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Hello everyone,

I am a complete noob and hopefully you guys can help me out. I have tried to wrap my head around all the new android terms and my head is spinning. Anyways, I was given a HTC Sensation 4G Z710a on the Bell network. I registered on the htcdev to unlock the bootloader and following the steps, I fail to get the token. I have tried on two PC's and my friend tried on his MAC. My friend thinks the reason it fails is because the phones software is not up to date. Is it possible that it cannot get the token because the software is out of date? We tried to update the software and it fails. The problem looks like it is due to the installation of a clockworkmod. I have tried using the factory reset and the the cwm to do a factory reset and nothing has changed. Other than this, it looks like the phone has S-OFF and is not rooted.
Any help would be greatly appreciated.

xda-developers


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