mobile

Hi Guys,

I have an HTC One Max, and after a fresh reformat, I am unable to get Windows 8.1 to recognize the device. When I plug the phone into the computer, it charges fine. However, the phone doesn't show up in File Explorer, so I cannot add files or music as I would like. Is there a setting I have to change? Or is it something else?

Thanks to all who reply,

Mike