[ISSUES] Known issues, discussion and workarounds topic
Why am I starting this thread?
- To make a proper issue thread, most users are reporting issues on various threads.
- If someone is to buy a S6, or has got a new one, they can resort to this thread for checking their handsets.
- Issues can me major and minor, and considering we have paid a fat buck, we cant settle for less.
CAUTION:
- read this thread only if you want info about your device and for cross checking.
- Once you know your device has any of the below issues, it will bug you forever!! so dont blame me, I'm just trying to be informative.
1 ) Uneven screen, Uneven brightness, Uneven color, Gradient on grays, Pink/Yellow tints:
Common issue with amoleds, Amoleds are manufactured by deposition of various layers on a Substrate (Glass, plastic). Then these layers are exposed to light in a procedure called as "Fine metal masking" . During this process light gets unevenly distributed across the big plate of glass from which our displays are cut. Why does this happen? The technology isnt as mature yet, earlier in 2010, it was worse, now it has improvised but not perfect. Due to uneven exposure of light while manufacturing, some parts of the mother-plate do not get equal light and hence we get tints, gradients on grays, and uneven whites (pink tints). The more your display is cut from the center of the plate, the better is the accuracy, the more it is cut from the sides, we get uneven tints.
Here are some images:
(Roflwafflez)
What can you do about this? will this be fixed in a software update?
- NO, no update can fix it.
- only a screen replacement, or a RMA can.
- Replace your device if you cannot stand the tint, or if its bothering you (After all you have paid a lot for it)
- EVERY Amoled will suffer from this issue, ranging from negligible, to intolerable.
The note 3, S4 and Nexus 6 are affected by this issue majorly. Many live with it, some go for replacements and end up in a cycle of RMA's. If your display is tolerable or if it does not affect you, then dont go for a replacement.
2) Color shift at various angles
The display is glass, and it will show some rainbowing to an extent. Color shifts on pure whites are noticable . This does not mean your display is defective, it is just the way it is.
3) Auto-Brightness not working
The S6 shuts down brightness settings at low power to save battery. Make sure you're charged. Still if it does not work properly, check if you have any screen protector or tempered glass covering the ambient light sensor beside the earpiece. To cross check if your ambient light sensor is working properly, use CPU Z, go into the sensors tab and check for the light sensitivity, it should range from 0 to 30 or even more at brighter lights. if it is showing less value or no value, your sensor is not working. Get your device replaced or serviced.
4) Lines on display
Here's something new that I noticed today. If you subject your phone to direct sunlight, and full brightness, there are clear visible lines on the display. It is a manufacturing thing and it does not bother me. I do not use my phone is sunlight. I could not get a good picture, so I drew it in paint to show what it looks like.
Here's a picture:
I dont know how widespread this issue is, but its there on mine, clearly visible on lighter colors like (cyan, yellow) ONLY in direct sunlight. As it is not reducing my usability to any extent, I am not replacing or getting my screen serviced.
These markings look like some techie circuit lines. No display is perfect, there ought to be some or the other thing on it.
5) Flash always lit
This is a well known issue, as of now we cannot do anything about it. Even when the phone is switched off, the flash is on dimly. My guess is, it is the way it is, there is no current leaking into it as the phone removes current from the Motherboard when switched off. So this looks like the flash is manufactured like that, maybe some glowing material like phosphorous, (IDK). The flash otherwise works just fine. To see the issue, go into a dark room and observe the flash area, you will see a faint glow. Here is a picture by tenxo
- To make a proper issue thread, most users are reporting issues on various threads.
- If someone is to buy a S6, or has got a new one, they can resort to this thread for checking their handsets.
- Issues can me major and minor, and considering we have paid a fat buck, we cant settle for less.
CAUTION:
- read this thread only if you want info about your device and for cross checking.
- Once you know your device has any of the below issues, it will bug you forever!! so dont blame me, I'm just trying to be informative.
1 ) Uneven screen, Uneven brightness, Uneven color, Gradient on grays, Pink/Yellow tints:
Common issue with amoleds, Amoleds are manufactured by deposition of various layers on a Substrate (Glass, plastic). Then these layers are exposed to light in a procedure called as "Fine metal masking" . During this process light gets unevenly distributed across the big plate of glass from which our displays are cut. Why does this happen? The technology isnt as mature yet, earlier in 2010, it was worse, now it has improvised but not perfect. Due to uneven exposure of light while manufacturing, some parts of the mother-plate do not get equal light and hence we get tints, gradients on grays, and uneven whites (pink tints). The more your display is cut from the center of the plate, the better is the accuracy, the more it is cut from the sides, we get uneven tints.
Here are some images:
(Roflwafflez)
What can you do about this? will this be fixed in a software update?
- NO, no update can fix it.
- only a screen replacement, or a RMA can.
- Replace your device if you cannot stand the tint, or if its bothering you (After all you have paid a lot for it)
- EVERY Amoled will suffer from this issue, ranging from negligible, to intolerable.
The note 3, S4 and Nexus 6 are affected by this issue majorly. Many live with it, some go for replacements and end up in a cycle of RMA's. If your display is tolerable or if it does not affect you, then dont go for a replacement.
2) Color shift at various angles
The display is glass, and it will show some rainbowing to an extent. Color shifts on pure whites are noticable . This does not mean your display is defective, it is just the way it is.
3) Auto-Brightness not working
The S6 shuts down brightness settings at low power to save battery. Make sure you're charged. Still if it does not work properly, check if you have any screen protector or tempered glass covering the ambient light sensor beside the earpiece. To cross check if your ambient light sensor is working properly, use CPU Z, go into the sensors tab and check for the light sensitivity, it should range from 0 to 30 or even more at brighter lights. if it is showing less value or no value, your sensor is not working. Get your device replaced or serviced.
4) Lines on display
Here's something new that I noticed today. If you subject your phone to direct sunlight, and full brightness, there are clear visible lines on the display. It is a manufacturing thing and it does not bother me. I do not use my phone is sunlight. I could not get a good picture, so I drew it in paint to show what it looks like.
Here's a picture:
I dont know how widespread this issue is, but its there on mine, clearly visible on lighter colors like (cyan, yellow) ONLY in direct sunlight. As it is not reducing my usability to any extent, I am not replacing or getting my screen serviced.
These markings look like some techie circuit lines. No display is perfect, there ought to be some or the other thing on it.
5) Flash always lit
This is a well known issue, as of now we cannot do anything about it. Even when the phone is switched off, the flash is on dimly. My guess is, it is the way it is, there is no current leaking into it as the phone removes current from the Motherboard when switched off. So this looks like the flash is manufactured like that, maybe some glowing material like phosphorous, (IDK). The flash otherwise works just fine. To see the issue, go into a dark room and observe the flash area, you will see a faint glow. Here is a picture by tenxo
xda-developers
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